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CMI Management & Leadership


CMI Level 5

For Middle Managers, The CMI Level 5 Qualification in Management & Leadership is more appropriate as this course focus on developing core management skills such as managing resources, recruitment and information management.

This highly prestigious qualification is aimed at junior managers looking to build their management and leadership knowledge and skills, and at leaders wanting to enhance their career prospects. The importance of building a solid foundation of management and leadership learning early in a manager’s career cannot be understated. By studying this programme, the manager will gain a thorough understanding of key management principles, which they will be able to apply immediately in their workplace, making a real, noticeable difference. Typical roles of prospective learners may be:

  • Operations Manager
  • Divisional Manager
  • Departmental Manager
  • Regional Manager
  • Specialist Manager e.g. HR, IT, Procurement, Logistics

On successful completion of the Certificate or Diploma, the learner can, subject to experience, apply for Member status of the CMI allowing the use of post-nominals MCMI. Those who successfully complete the Diploma can, subject to their proven level of experience, apply for consideration for upgrade to ‘Chartered Manager’ status, one of the highest accolades in Management.

Both Certificate and Diploma programmes are delivered in ‘Modules’ of five-days. The Certificate requires learner attendance for two ‘Modules’ (10 days). The Diploma builds on the Certificate and requires learner attendance for a further two ‘Modules’ of 5-days (20 days in total). There will usually be a break of 6 weeks between modules to allow for completion of written assignments.

Certificate Module 1:

  • Principles of Management & Leadership in an Organisational Context – Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings is essential if an individual and their organisation are to succeed. This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness.
  • Developing, Managing & Leading Individuals and Teams to Achieve Success – The ability to lead individuals and teams to success is arguably the most important skill a manager can possess. This unit focuses on the essential management and leadership skills required to fulfil this challenging but rewarding role. 


  • Principles of Delivering Coaching & Mentoring – Coaching and Mentoring are proven techniques used to enhance the skills, knowledge, talents and potential of individuals as part of an organisational learning and development strategy. This unit explores the principles and practices of Coaching and Mentoring, and the impact these techniques can have in the development of a high-performance culture. 
  • Managing Performance – Managing the performance of staff is essential to the smooth running of any organisation. This unit evaluates the reasons for managing performance and the approaches that can be used.

Diploma MODULE 1:

  • Managing Conflict – Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence-based judgements and act professionally within the bounds of organisational and legal frameworks.  This unit is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
  • Managing Equality, Diversity and Inclusion – Effective management of Equality and Diversity not only benefits staff and stakeholders, it can positively impact on an organisation’s achievement. This unit has been designed to enable the learner to analyse the requirements for managing, monitoring and reporting on equality, diversity and inclusion.


  • Managing Data and Information – The ability to analyse and manage data and information can lead to increased competitiveness, innovation, productivity and customer satisfaction. However, with data and information volumes increasing at unprecedented levels, the ability to interpret, use, and harness ‘big data’ can become an organisational challenge. The aim of this unit is to equip learners with an understanding of the purpose and practices of interpreting, managing and presenting business data and information to inform decision making. 
  • Managing Change – Change is inevitable if an organisation is to maintain competitiveness and currency of practice. This unit has been designed to enable the learner to evaluate types and reasons for change within organisations and be able to select and apply theoretical models for its management. The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process. 


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CMI Level 5 Qualification Information
CMI Qualification Brochure